Q. What are your hours of operation?
For your convenience, we are open 24 hours a day, 7 days a week.
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Q. Are the prices on the website in U.S dollars?
Yes, all prices found on CanadianPharmacyTrust are in U.S. dollars.
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Q. Why do some drugs have different names in Canada?
Some medications are marketed under a different name in Canada. These brand or trade names are decided
by the manufacturers. The medications will have the same active ingredients, but they may look slightly different in shape, color or size.
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Q. How much is shipping?
CanadianPharmacyTrust charges $9.99 shipping on every order.
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Q. What if I need to return my order?
If you are not fully satisfied with your purchase from CanadianPharmacyTrust, simply return the product and we will give you a 100% refund for unopened medications,
including the shipping cost.
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Ordering Medication |
Q. How do I order?
We have 2 quick and easy ways to order. Click here to find out more.
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Q. Do I need to send in my original prescription?
Once you have placed your order either by phone or online you are required to mail in your original prescription to us at CanadianPharmacyTrust.com, 477 Peace Portal Dr. Ste#435, Blaine WA, 98230, USA.
* Note: This address is ONLY for original prescriptions. Product returns will not be accepted at this address.
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Q. Is there a limit on how much I can buy?
Yes, under Canadian laws and regulations we can only send out a 3 month supply per order, per patient for each medication. We also can only fill the quantity as defined
on your prescription. The medications dispensed to you are for personal use only. You may not purchase medications for resale or redistribution.
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Q. Can I buy controlled substances from Canada?
No. We do not ship or sell any narcotics or controlled substances.
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Q. Can I buy controlled substances from Canada?
No. We do not ship or sell any narcotics or controlled substances.
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Q. Can I order products containing Ephedrine or Pseudoephedrine?
Federal and State regulations restrict the sale and purchase of products containing ephedrine and Pseudoephedrine and therefore if you are ordering a product containing these ingredients certain restrictions may apply.
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Q. Are all drugs less expensive in Canada?
Most products we carry, especially generic products, are less expensive.
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Q. I am an existing customer and refilling my prescription medication. Do I need to send you my prescription again?
No. We keep your prescription on file. You will be required to send us a new prescription if your existing medication has expired or has run out of refills or if you are ordering a new medication.
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Q. How long will it take to get my order?
Once your order is processed delivery can take up between 8-12 business days.
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Q. How soon can I re-order my medication?
We suggest that you re-order your medications(s) when you have approximately 4-5 weeks remaining. This ensures that you receive your order in plenty of time prior to running out.
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Q. How long are my refills good for?
You will have as many refills as your doctor has authorized you to have on the prescription that you fax in to us. Due to government regulations, the maximum your doctor can authorize is a one year supply. Refills will expire one year from the date the prescription was written.
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Q. Is a prescription required to order prescription medications?
Yes. We require a valid U.S prescription for all prescription medications. However, some medications sold in Canada (such as Zyrtec) do not require a prescription.
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